Terms and Conditions

Things to read about booking with us

Restrictions:

Pets are not permitted in the caravan. This is a restriction from the Holiday Park rather than from us unfortunately so no dogs are allowed.

Check in time is 3pm, check out time is 10am.

Towels are NOT provided and you will need to bring your own with you.

All bedding is provided in the caravan including duvets with covers, pillows with covers and bed sheets.

Payment Policy:

When booking your holiday you can choose to pay a 20% deposit or the full holiday amount. Should you choose to pay only the 20% deposit your card details will be securely stored and the remaining balance will automatically be charged 6 weeks prior to your arrival date.

A £50 security deposit will be charged when paying in full, or as part of your balancing payment to cover any damage, loss of keys or other incidentals. After your holiday the security deposit, less any amount for damage caused, will be refunded back to the same payment card.

Cancellation Policy:

We really hope you don’t end up cancelling your holiday. But if you do, here’s what you’ll get back from the amount you have paid, depending on the amount of time until your holiday was due to commence.

43 days or more: Full refund minus a cancellation fee of £50.

42-29 days: 50% of your total holiday cost will be refunded.

29-8 days: 10% of your total holiday cost will be refunded.

7 days or less: No refund for cancellation within 7 days of arrival.